Partners and Customers
Introducing TelXL
We provide the affordable, adaptable, feature-rich contact centre solutions that SMEs frequently need but rarely get to address their specific business requirements.
We also provide the marketing and service support to help resellers to grow.
Our reseller propositions
Feature Rich
Our contact centre platform for SMEs (CC4SME) includes over 300 features, to help optimise customer experience and operations. We offer everything from incredibly flexible IVRs to real time billing...
Read about CC4SME
Making life easier
Our contact centre solution can provide a seamless overlay with either Microsoft Teams or other UCaaS products, to offer a range of benefits to businesses, their staff and customers.....
Read more about UCaaS
Network services
Out solution uses SIP trunks to facilitate telephony calls over the internet. Our solutions bring benefits of scalability and enhanced features, as well as savings compared to traditional calls...
Find out more
Different ways to build your revenue
There are three main ways that resellers can build revenue streams with TelXL, suitable for resellers of different sizes and strategies...
Find out how
Differentiate your offer
We believe firmly in the value of co-creation, so we offer professional services to customise our offerings and allow resellers to better meet their client’s opportunities and challenges...
Find out more
A partnership you can count on to unlock SME opportunities
Our raison d’etre is to support our reseller partners on their growth goals in the exciting SME end user market, where flexibility, ease of use and affordability are key. Talk to us today about starting your journey as a TelXL partner.
Reliable
Foremost, our technology is built on great technology and been trusted by organisations for whom reliability is key.
Profitable growth
We provide a range of ways to build your revenue with TelXL, depending on your own strategies, capabilities and aspirations.
Differentiate to excel
Our feature rich products and support mean you can truly excel at solving your client’s communication challenges.
Partnership approach
We believe strongly in a win-win approach with our partners, doing all we can to support their aims,
Technology to trust
Solutions for SMEs
Our solutions are focussed on meeting the needs of the exciting and diverse SMEs market. We address their opportunities and aspirations for delivering excellent customer experiences, while recognising their pain points and constraints.
We work collaboratively in helping our reseller partners to package together compelling propositions, using our communications platform, extensive toolkit and integrations.
Feature rich contact centre
Our products provide an extensive array of options for managing calls - from an interactive voice response to call routing.
Competitive call plans
Our call plans offer clients the opportunity to make considerable savings compared to PSTN costs and Microsoft Team plans.
Integration with UCaaS
While we provide our own telephony, we integrate seamlessly with Teams or other UCaaS solutions for continuity and ease.
Integration with CRM
We integrate with Salesforce and other CRM vendors too, to unlock productivity and customer experience benefits.
Customised projects
We have carried out numerous customisation projects, helping our clients to solve problems others couldn’t.
Real-time billing
Unlike with many vendors, our billing is real time, which means that SMEs can see their usage and create better forecasts.
Security & PCI compliance
Our security focus is unwavering. We also offer a fully-compliant solution for taking credit card payments.
Email, chat and SMS
Send and receive messages with our add-ons.